For the purpose of the Data Protection Act 1998, the data controller is Blipfoto Limited.
Information about us
Our site is operated by Blipfoto Limited ("we"/"us"). We are a company incorporated in Scotland with company number SC327482 and have our registered office at Blipfoto Limited, The Matrix, 62-66 Newhaven Road, Edinburgh EH6 5QB.
Please note that Website/Mobile Application is operated by Blipfoto, Ltd. Polaroid and Polaroid & Pixel are trademarks of PLR IP Holdings, LLC, used under license. PLR IP Holdings, LLC does not provide any of the services offered on the Website or Mobile Application nor provide any warranty or support related to the products or services offered on Website or Mobile Application.
We understand special safeguards are needed so that young people can protect their privacy online. We recognise that young people may not understand our policy in full or be able to make informed decisions about the choices available in the same way that our adult users can. We recommend that parents teach their children about protecting their personal information while online. Our site is not directed to children under the age of 13.
Information that we collect from you
When you visit, register, participate in our community services or order products or services on www.polaroidblipfoto.com or www.blipfoto.com as well as a username and password you may be asked to provide certain information about yourself including your name, contact details (including e-mail address) location, language, time zone and credit or debit card information. We may also collect information about your usage of our site as well as information about you from photographs, text and messages you post to our site and e-mails or letters you send to us.
Each time you visit our site we may collect the following information:
- Technical information, including the Internet protocol (IP) addresses used to connect your computer to the Internet, the type of mobile device you use, mobile network information, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
- Information stored on your Device, including contact information, friends lists, login information, photos and embedded metadata, videos or other digital content. If you wish to give us access to this information, you will be asked to consent to your data being used for this purpose. This information will not be stored on our site.
- Location information, we may also use GPS technology or IP addresses to determine your current location. Some of our location-enabled services require your personal data for the feature to work. If you wish to use this particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time through your settings menu or on an individual entry.
We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, analytics providers, search information providers) and may receive information about you from them.
Use of your information
Your information will enable us to provide you with access to all parts of our site, to participate in our community services and to supply the products or services you have requested. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business and respond to customer service queries.
In particular, we may use your information to contact you for your views on our site, our products and services and to notify you occasionally about important changes or developments to our site or our products and services. Further, where you have consented, we might also use your information to let you know about other products and services which we offer which may be of interest to you and we may contact you by post, telephone or text, as well as by e-mail. If you change your mind about being contacted in the future, please let us know.
Updating or changing your information
You can access, review, and edit your registration and profile information on our site by visiting Settings.
Disclosure of your information
The information you provide to us may be accessed by or given to our staff and employees of Blipfoto Limited, and to our business partners and agents who act for us for the purposes set out in this policy or for other purposes approved by you. They process information, fulfil and deliver orders, process credit and debit card payments and provide support services on our behalf.
We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you.
Where you have consented when providing us with your details, we may also allow carefully selected third parties, including other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by post, telephone or text as well as by e-mail. If you change your mind about being contacted by these companies in the future, please let us know.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. We will inform you if this occurs by posting a prominent notice to that effect on our site.
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.
Journal Privacy Settings
Information you post to our site through your journal will be publically available to anyone, including those outside the Blipfoto community who shall be able to view it. You have the option to restrict access to your journal through our protected journal feature to those registered users to whom you give access (your followers). Our staff will have access this content for moderation purposes as outlined in our Acceptable use policy.
Journal privacy settings are subject to the Security and data retention section of this policy below.
Where We Store Your Personal Data
Cookies are small amounts of information which we store on the hard drive of your computer through your Internet browser. Our system will issue cookies to your computer when you access our site.
Cookies make it easier for you to log on to and use our site during future visits. They also allow us to monitor website traffic, store information about your preferences and to personalise the content of our site for you, for example they help us recognise you as a unique visitor (just a number) when you return to our site and allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.
We generally only use this data in aggregate form as a statistical measure, and not in such a way that would identify you personally. As part of this use of information, we may provide aggregate information to our partners about how visitors, collectively, use our site.
Rejecting or deleting cookies
You can also delete any cookies that have been installed in the cookie folder of your browser. For example, if you are using Microsoft Windows Explorer:
- Open 'Windows Explorer'
- Click on the 'Search' button on the tool bar
- Type "cookie" into the search box for 'Folders and Files'
- Select 'My Computer' in the 'Look In' box
- Click 'Search Now'
- Double click on the folders that are found
- 'Select' any cookie file
- Hit the 'Delete' button on your keyboard
- If you are not using Microsoft Windows Explorer, then you should select "cookies" in the "Help" function for information on where to find your cookie folder.
Accessing your information
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Security and data retention
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk. Once we have received your information, we will employ security measures to try to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.
If you become aware of any breach of data security or have any question about the security of our site, please let us know.
We will retain your information for a reasonable period or as long as the law requires.
Your information and linking to other websites
This policy applies only to information collected by our site.
Our site may contain links to websites operated by third parties that are not under our control or supervision. Neither Blipfoto nor its employees, agents or representatives are responsible for the privacy practices of these other websites. You should be aware that these websites may or may not have their own privacy policies. We recommend that you carefully read the privacy policies of Zendesk who operate our help and support functions and any other linked websites to see how your personal information will be handled before providing the operators of these websites with your information.
We may amend this policy from time to time. Any changes to this policy in the future will be posted to our site and, where appropriate, through e-mail notification.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to Administrator, Blipfoto Limited, The Matrix, 62-66 Newhaven Road, Edinburgh, EH6 5QB, United Kingdom.